Account Recovery

Forgot your Olympic Oval Password?

(Please note, if you wish to reset your UofC IT account or eID, please click here.)

Please be prepared to answer some basic information about yourself and your Personal Verification Question. You will need the following:

  • Your Username
  • Your Date of Birth
  • The answer to your 'Forgotten Password' Question

Forgot your Username?

There are actually a few ways to login with us. The University of Calgary has multiple ID's for a person, so it might just be one of these:

  • eID (firstname.lastname)
  • IT Username (
  • Your home Email address and Olympic Oval password

If you would like to login with your Olympic Oval member ID and password, contact Olympic Oval at 403-220-7954 or to have a temporary password emailed to you. Then enter your ID and the temporary password and log in. You will be prompted to create a new password.

If you do not have a University of Calgary eID, IT account or Olympic Oval account, it's pretty easy to create an account.